Privacy Policy

1. Information We Collect

a) Personal Information

• Full name
• Mobile number
• Email address
• Delivery address
• Vehicle details (if provided)
• Payment details (processed securely through third-party gateways)

b) Technical Information

• IP address
• Browser type and device information
• Pages visited and usage data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide doorstep delivery and installation services
• Respond to inquiries and customer support requests
• Send order confirmations and service updates
• Improve our website and services
• Comply with legal and regulatory requirements
• Send promotional communications (if you opt-in)

We do not sell your personal data to third parties.

3. Payment Information

Payments are processed through secure third-party payment gateways. BatteryFix does not store your complete debit/credit card details. All payment transactions are encrypted using industry-standard security protocols.

4. Cookies & Tracking Technologies

BatteryFix may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Remember your preferences

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Information Sharing

We may share your information only with:

• Logistics and installation partners (for service fulfillment)
• Payment gateway providers
• IT and technical service providers
• Legal authorities when required by law

We share only the minimum necessary information required for service execution.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data against unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

8. Third-Party Links

Our website may contain links to third-party websites. BatteryFix is not responsible for the privacy practices or content of such external websites.

9. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal obligations)

For such requests, please contact us.

10. Policy Updates

BatteryFix reserves the right to update or modify this Privacy Policy at any time. Continued use of our website constitutes acceptance of the updated policy.